Events and Training

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We offer a unique approach to training where we arrange a teams meeting with the course organiser beforehand to fully understanding the scope of the training required and design a personalised agenda unique to your organisation.

We use a range of learning techniques to ensure every delegate is fully signed off on their training and we provide course material along with learning sets to take away.

All our qualified trainers have primary care experience and understand how GP practices and PCNs function.

All our courses are tailored to your individual practice set up however please see a list of training courses we offer below:

  • CQC readiness
  • Preparing for a CQC inspection
  • Active signposting/non clinical triage
  • Clinical coding/correspondence management
  • Chaperones
  • Coaching and mentoring
  • Managing the team
  • Handling complaints
  • Conflict resolution
  • Customer service
  • GDPR training
  • Dealing with abusive patients
  • Recruitment and appraisal
  • Equality and Diversity
  • Improving communication
  • Leadership and management
  • Managing poor performance/disciplinary process
  • Time management
  • Social prescribing
  • Summarising

Other courses in our library. If you would like to know more, please contact us. We are happy to be part of your learning journey.

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